Don't sell yourself shortQ. I'm trying to get my career underway, but can't seem to get my foot in the door. I think my experience is relevant to my field, and several employers have brought me in for interviews. I think I answer questions well, but sometimes they ask for a past example of being a leader or running a project, and that was never a part of my previous jobs. What should I be saying to move from interviewee to employee? JOHANNA KRISTOLAITIS |
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![]() [ 2006-11-08 ] |
A. The fact that you are being called for interviews proves you are right about having relevant experience. It seems the bulk of your dilemma comes from being asked behavioural questions, which often begin with a phrase like "Give me an example of a time ..."
The best way to frame your answer may help you remember it: describe the Situation and Task, the Action taken and its Result, a method referred to as STAR. Whether or not behavioural questions are asked, these examples can strengthen your answers.
Young recruits like yourself need to remember that relevant experience comes from many places, including group projects for school, membership in clubs and associations, volunteer opportunities, life experiences, and previous employment in unrelated fields. Comb your history for examples of work-related skills you may have overlooked, then practise talking about those skills in the form of a story.
While several key skills will depend on the position for which you are being considered, virtually all employers seek a positive attitude, good communication, strong work ethic, adaptability and the ability to work well with others. Use some of the phrases that identify these traits to come up with relevant moments from your life.
Whenever you "consulted all members" of a group, in order to "determine the best course of action" and "implement a plan," you were demonstrating teamwork, leadership and communication.
If you have ever needed to "re-evaluate" or "re-examine" your approach and "create alternative solutions," you can show your adaptability.
If you know buzz words or technical jargon from the industry, use it; however, don't stress over using words that are not actually a part of your vocabulary. Vocabulary can play a greater role in your resume and cover letter; however, in the interview, you should focus on clear, concise verbal communication rather than on particularly impressive word choices. Make sure to use your most formal language skills, avoiding any slang.
It is important to remember that word choices can minimize relevant experience in the ears of the interviewer. Using words such as "just" or "only" in describing previous experiences has this effect, as do the phrases "I guess" or "I think."
Use strong phrasing such as "I'm confident my experience prepares me for..." or "I'm certain my track record will show..." to highlight your qualifications.
Though thorough preparation is needed for all job interviews, beware of becoming too rehearsed in your responses. Remember that the interviewer wants to get a sense of your personality to determine how you'll fit with co-workers. Be prepared to be yourself.
Johanna Kristolaitis is a writer with the DiversityCanada Foundation. Visit http://DiversityCanada.com for more career tips and job postings.